We’re ushering in a new era for domestic and commercial appliance repair, combining over two decades of national expertise for the chance for ambitious entrepreneurs to build thriving businesses of their own.
Since we launched our franchise model in 2023, we’ve been empowering our partners to take control of their future – and with our refreshed identity now in place, we’re setting our sights firmly on growth. Equipping our franchise partners to deliver expert services spanning repair, inspection, replacement and installation – our Training Academy team are ready for a new cohort to welcome.
From washing machines to fridges, appliances are the everyday essentials that keep households and workplaces running smoothly. But when they break down, the disruption, stress and cost highlight the sheer scale of opportunity. With approximately 26 million UK households owning an average of four appliances each, that’s over 100 million in use – and almost 176 million now out of manufacturer warranty¹. The demand for reliable, local engineers has never been greater.
Helping local people with their home appliances
Our franchise model is designed to meet that need head-on, bringing over 20 years of our national expertise into communities across the country. Our franchise partners will benefit from guaranteed work from day one thanks to nationally managed warranty work, while also having the freedom to build their own loyal customer base within their community. That means they can focus on providing a reliable, people-first service while knowing they are part of a trusted national network.
Whether you’re looking for a career change, you’re working as an engineer but want your own business or you’re weighing up franchise possibilities as a driven entrepreneur, we provide full training, marketing support and access to partnerships with some of the UK’s biggest appliance names, including Electrolux, Argos, and LG.
“Pacifica Local is about so much more than just fixing appliances – we want to empower our franchise partners to create a business that matters,” said our Head of Pacifica Local, Lee Garland. “The benefits are twofold, for both our franchise partners and the clients they serve – they help families and workplaces keep moving while also building a substantial business for themselves. It’s a win-win.”
This combination of local ownership and national backing is at the heart of our success. While our franchise partners operate within their own territory, they remain part of a wider network that shares knowledge, resources, and best practice. Smart technology streamlines their day-to-day operations, while our head office team provides marketing campaigns and business development expertise to help each franchise reach their full potential.
The timing couldn’t be better! Rising household costs and increasing environmental awareness mean more people are choosing repair over replacement. We are positioned at the forefront of this shift, offering a sustainable service that reduces waste, saves customers money, and keeps essential appliances in action for longer.
“As Pacifica Local enters this exciting new chapter, we’re inviting driven individuals to join our growing network. With guaranteed work, proven systems, and the backing of a national brand, franchise partners are well placed to seize the opportunity in a market where the need for reliable local engineers has never been greater,” added Lee.
